Data from the devices on an office desk comes together in one device record

Why AIDUX

Asset management is systematic, managed work.

It takes expertise that few organisations have, and specialists who are hard to recruit. AIDUX brings professional asset management expertise to your organisation without a new hire.

Information turns into action.

Information alone saves nothing. Savings come when information turns into the right decisions and action is timely and proportionate.

"It has been important to us that decisions are not made based on gut feeling or assumptions, but on objective, measured data. And that this information truly guides work at the day-to-day level."

Carita K. Mattsson, Head of DTE Services and Information Systems Manager, HUS
StageWhat happensIn practice
NowTime is lost on the basicsThe register is corrected by hand, costs are worked out, and devices are replaced by the calendar
AIDUXThe routine is handledThe register stays up to date, discrepancies surface and decision options are prepared
PeopleDecide and improveTime moves to developing the service and the business. Approval stays with a person
OrganisationMoney is freed for other thingsThe right devices, in the right number. Unused assets do not tie up the budget

What asset management really is

Devices are usually managed through service management: a device is an entry, and its lifecycle moves at the pace of tickets. That is why the information is list-like. It tells you what has been recorded, but not what the devices do, cost and need.

Asset management reverses the order. It produces the information and the decision options, and service management carries out the replacements on that basis. Data guides, asset management decides, service management executes.

  • One truth about the device. Condition, usage, cost, contract and responsibility in one place.
  • Decisions in advance. Replacement waves, budget and purchases are planned before a device breaks or support ends.
  • The whole has an owner. Someone sees all the device assets and is responsible for them, just as service management and finance have their own owners.

Not just an IT matter. It concerns everyone who pays for assets.

Often IT pays for the devices, the units get the benefit, and nobody sees both. Finance sees what is replaced and what it costs. IT management gets its time back. Service users get a device that works. Procurement sees what does not need to be bought.

IT asset management expands, from IT devices to all fixed assets

IT devices are the starting point, where the model has been proven. The same decision logic extends to other areas of IT asset management and from there to other fixed assets.

  1. Decidesmanagement

    • CEOstrategy
    • CFObudget
    • CIOsystems

  2. AIDUXthe asset management layer

    Reads the same systems. Covers more of what you own.

    The scope grows with the product

  3. Business systemsfinance and units

    • Procurement, finance and leasing, AIDUX reads this data
    • Office and collaboration
    • Product and customer data

  4. IT systemsIT

    • Service management, AIDUX reads this data
    • Device management, AIDUX reads this data
    • Users and identity, AIDUX reads this data
    • Cloud services

  5. Today

    • Workstations
    • Peripherals
    • Mobile devices

  6. Further development

    • AV and facilities
    • Furniture
    • Vehicles
    • Software and cloud services

solid = today · dashed = further development. Real estate is not in scope.

AI does not make decisions for you, but suggests what to decide on

AIDUX makes reasoned proposals on decision options and their consequences. Approval always rests with a person, so responsibility stays where it is today.

Over 25 years of experience with device data

Our team has worked with device data and IT asset management for over 25 years. The model was developed in Finnish organisations, the largest with more than 30,000 endpoints.

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ContactJani HenrikssonCEO