An organised device storage room with devices on shelves

Data and security

Where the data is, who processes it and what the AI does.

Answers to the questions that security, procurement and lawyers ask us.

Data

In the EU, one customer at a time

The service and customer data are in Microsoft Azure in the EU. Customer data is not processed outside the EU without the customer's permission, and it is not transferred to the United States. Each customer's data is separated from other customers' data. Optimo's own internal tools are separate from the service.

Sign-in

Your own Microsoft accounts

Users sign in with your organisation's own accounts. You manage access rights on your side.

Data protection

The service and the website separately

The AIDUX service’s data protection description and list of processors are separate documents that we provide on request. Privacy on this website is described in the privacy notice. → Privacy notice · Cookies

AI

What the AI does, and what it does not

DoesDoes not
Identifies discrepancies and conflicts in the registerDoes not approve proposals: approval always rests with a person
Estimates a device’s need for action from measured dataDoes not make decisions about individuals
Prepares decision options with their consequencesDoes not use a customer’s data for the benefit of other customers

We are open about our use of AI in line with the transparency requirements of the EU AI Act.

Materials

For procurement and security

Request the materials directly. We deliver them before they are asked for in a call for tenders.

MaterialForAvailability
Terms of service and personal data processing termsLawyer, data protection officeron request
Service data protection description (Finnish and English)Data protection officeron request
Information security and data protection policy, incident procedure and record of processingCISO, securityon request
Subcontractors and processorsSecurity, procurementon request
Security and data protection questionnairesCISO, securitywe answer your questionnaire
Architecture description (white paper)IT architect, securityon request

Our goal is an information security management system in line with the ISO/IEC 27001:2022 framework.

You can request the materials with the contact form. → Get in touch

Let's go through your security questions

In the demo, we also answer your security and data protection questions.

Book a demo

ContactJani HenrikssonCEO